Delete Your Account

FunKollector is operated by Roia Labs Ltd. You can delete your FunKollector account and associated collection data either inside the app or by sending us a request.

Delete your account in the app

  1. Open FunKollector and sign in.
  2. Open Profile.
  3. Select Account, then Delete Account.
  4. Confirm the deletion request.

Request deletion on the web

Email us from the address linked to your FunKollector account. Include the username or account email that should be deleted so we can verify the request.

Request account deletion by email

What is deleted

We delete or anonymise the account profile, collection records, custom collection photos, Collection Import source files and photos, Import Comments, import case and upload records, notification tokens, and other account-linked app data that is not required for legal or security purposes.

Deleting an individual Collection Import

If you delete a Collection Import while keeping your account, we remove its source file, included photos, and Comment. We retain only the minimal allowance and audit record needed to enforce the two-case lifetime import limit and protect the service. Deleting your entire account also removes those account-linked import records, subject to the limited exceptions below.

What may be retained

Transaction and accounting records may be retained for up to seven years where required for tax and legal compliance. Limited fraud-prevention, security, and deletion-request records may be retained only for as long as needed to meet legal or security obligations. These records are restricted and are not used to keep the deleted account active.

We normally complete verified web requests within 30 days. For more information, read our Privacy Policy.